We continue to investigate the issue and additional resources have been engaged. We will provide the next update in approximately 24 hours.
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The mitigation rollout was completed as of 09:00 AM PDT on 30 June 2026, and all incoming emails are currently being processed without further disruption. Our engineers are continuing to work replaying the inbound messages that were impacted between 25 June 2026 and 09:00 AM PDT on 30 June 2026. We expect the email replays to take several hours, please be advised that this backlog processing may cause case statuses to update dynamically or cause certain closed cases to temporarily reopen. We will provide more information by Tuesday, 2026-06-30 21:30 PDT.
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A fix has been implemented and we are monitoring the results.
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Our teams are continuing work on hotfixes for the various supported versions. We have provided workarounds which are detailed in the following article depending on which version is being used. https://support.1e.com/portal/6/CUSTSUP/article/2668429367/Licensing.dll%20certificate%20expired:%20Users%20are%20unable%20to%20login%20to%20the%20Platform%20UI%20and%20the%20coordinator%20service%20will%20not%20stay%20running. We will continue to monitor the situation and provide an update by 14:00 UTC on Tuesday 30th June
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Twilio is aware that some Sender IDs used to send messages to Australia are being incorrectly overwritten as Unverified even though they are compliant with ACMA. Verify customers may see traffic incorrectly being sent using the TWVerify sender and a brandless template. We are working on identifying the impacted accounts and resolving the issue.
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Monitors
Inbound emails from customers to Google Support are experiencing issues.
Google Workspace
PowerSchool Customer Central - Registration and Case Creation
Schoology
DEX Platform licensing service. Affected environments are unable to retrieve licensing information,
TeamViewer
Adobe Creative Cloud
StatusGator