Monitoring - A fix has been implemented and we are monitoring the results. Jan 30, 2026 - 16:35 UTC
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Salesforce Slack channel creation is now working properly after the deployment of the fix to the production environment. We're currently clearing cached channel data to fully restore functionality for Salesforce channels created during the incident. We apologize for the trouble, but appreciate you bearing with us as we work to get things back in order.
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We continue to experience SMS delivery failures to Tigo in Bolivia (Plurinational State of). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
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