We have fix in place and are currently monitoring, however some actions such as search and reporting may result in errors as the system recovers.
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A fix has been deployed by our Vendors to address the access issue within PowerSchool SIS and customer impact has been mitigated. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
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We are experiencing SMS Delivery Delays to Multiple networks in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 Hour or as soon as more information becomes available.
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Monitors
Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages
Barracuda
Schoology
Twilio